Shipping policy

We do our best to get your orders to you as quickly and safely as possible, but please keep in mind our shipping policies (below):

Processing Time: We typically process and pack your order within 2–3 business days. During busy seasons (like holidays), it might take a smidge longer, but we’ll keep you posted!

Shipping Methods: We ship within the U.S. using USPS or UPS, depending on what’s most reliable and cost-effective for your order. You’ll see the estimated shipping cost and delivery time at checkout.  Shipping internationally will depend upon rates and access to your location. 

Shipping Costs: Shipping rates are calculated based on weight and destination. We try to keep costs low, but we don’t control carrier fees.

Delivery Time: Once shipped, orders usually arrive within 5–10 business days, depending on your location and the carrier. We’ll provide a tracking number when available, but sometimes carriers are a bit slow to update.

Lost or Damaged Packages: If your package goes missing or arrives damaged, please contact us at [insert email] within 7 days of delivery (or expected delivery). We’ll do our best to make it right, but we’re at the mercy of the carriers sometimes.

Address Accuracy: Double-check your shipping address at checkout! We can’t change it once the order is shipped, and we’re not responsible for delays or losses due to incorrect addresses.

Thanks for supporting our small business! If you have any questions, reach out to us at manager@midasopco.com